Recall Date: August 01, 2024
Recall number: 24-331
Recall Summary
Name of Product: Jeune French Contemporary Upholstered Panel Cribs
Hazard: The cylindrical metal inserts in the crib’s wooden frame can become loose and detach, posing a choking hazard.
Remedy: Refund, Replace
Consumer Contact: RH toll-free at 833-611-1775 from 6 a.m. to 7 p.m. PT Monday through Friday, 8 a.m. to 5 p.m. PT Saturday and Sunday, email at recall@rh.com, or online at https://rhbabyandchild.rh.com/us/en/customer-experience/safety-recalls or https://rhbabyandchild.rh.com/us/en/ and click on “Safety Recalls” at the bottom of the page.
Pictures available here: https://www.cpsc.gov/Recalls/2024/RH-Baby-Child-Recalls-Jeune-French-Contemporary-Upholstered-Panel-Cribs-Due-to-Choking-Hazard
Recall Details
Units: About 480 (In addition, about 10 were sold in Canada)
Description: This recall involves RH Baby & Child Jeune French Contemporary Upholstered Panel Cribs, with the following first six digits in the SKU number: 113210, 113313 and 113754. The wooden crib measures about 30 inches wide, 55 ½ inches long and 42 inches high, and were sold in brushed gray oak, brushed light oak, and brushed white oak finishes. The crib has upholstered end and lower panels and three adjustable mattress height settings, and can convert into a toddler bed. The SKU numbers are printed on the receipt, and on a label located on the inner-lower portion of the upholstered panel.
Remedy: Consumers should immediately stop using the recalled cribs and contact RH to receive a full refund of the purchase price, or a new replacement crib with shipping at no charge. If no receipt is available, the consumer will receive a $1,260 cash refund, credit, or a new replacement crib with shipping at no charge. RH will provide free pickup of the recalled crib, and is contacting all known purchasers directly.
Incidents/Injuries: The firm has received two reports of a metal insert loosening and detaching. No injuries have been reported.
Sold At: RH Baby & Child stores, RH outlets nationwide, and online at https://rhbabyandchild.rh.com from January 2021 through March 2024 for between $600 and $2,900.
Importer(s): RH US LLC, of Corte Madera, California
Manufactured In: Vietnam
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
