Recall Date: June 25, 2026
Recall number: 26-576
Recall Summary
Name of Product: Lomi Roll-On Waxing Kits
Hazard: The roll-on warmers’ power cord can overheat and short circuit, posing a risk of serious injury or death from fire, burn and electrical shock hazards.
Remedy: Refund
Consumer Contact: Southern Telecom toll-free at 888-959-0944 from 8 a.m. to 5 p.m. ET Monday through Friday, email at support@customersupport123.com, or online at https://southerntelecom.com/recall-2026-05-14/ or www.southerntelecom.com and click on “Recall: LOMB2004PK Roll-On Waxing Kit” at the top of the page for more information.
Pictures available here: https://www.cpsc.gov/Recalls/2026/Southern-Telecom-Expands-Recall-of-Lomi-Waxing-Kits-Due-to-Risk-of-Serious-Injury-or-Death-from-Fire-and-Burn-Hazards-Additional-Model-and-Reported-Incidents
Recall Details
Units: About 14,700 (Southern Telecom previously recalled the waxing kits on June 13, 2024)
Description: This recall involves the Lomi Roll-On Waxing Kit with Wax Cartridge & Wax Strips, model numbers LOMB2003PK and LOMB2004PK. The recalled boxed kits included a handheld wax warmer, a wax cartridge, wax strips, a power cord and a user’s manual. The Lomi logo is printed on the front of the white and pink warmer and on the outside of the product packaging. The model number is printed on a label on the bottom of the wax warmer.
Remedy: Consumers should stop using the recalled waxing kits immediately and contact Southern Telecom for a full refund. Consumers will be asked to destroy the kits by unplugging the warmer’s electrical cord, cutting it in half, and upload a photo of the destroyed product, showing the cut electrical cord, to https://support.customersupport123.com/hc/en-us/requests/new. Consumers should then dispose of the destroyed product.
Incidents/Injuries: Southern Telecom has received two additional reports of the warmer power cord overheating. No injuries have been reported.
Sold At: Ross, DD’s, Variety Wholesalers and Burlington stores nationwide from February 2025 through December 2025 for about $13.
Importer(s): Southern Telecom Inc., of New York
Manufactured In: China
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
